BrightDiamond, Inc. is always trying to improve your shopping experience. If you have any suggestions, please don't hesitate to let us know. Feel free to contact us by whichever means is most convenient for you. Our diamond and jewelry professionals are ready to assist you.

VIA PHONE:
1-866-362-3388 (within the United States)
1-212-300-8288 (Locally)

HOURS:
Monday-Friday: 9:15am - 5:45pm Eastern Time

VIA FAX:
1-212-300-8289

VIA POSTAL MAIL:

Mail letters only to:
Customer Service
BrightDiamond, Inc.
10 West 46th Street
New York, NY 10036

Mail packages to:
BD Inc. Customer Service
10 West 46th Street
New York, NY 10036

VIA E-MAIL:
We typically respond to customer e-mails within one business day. Please use the form below or e-mail us at service@brightdiamond.com.